A booking becomes binding once you have placed your booking order in writing and we have confirmed it in writing.
Please note: The booking becomes binding upon payment of a deposit of 20% of the total amount owed for confirmation (booking security) and the sending of the booking confirmation on our part. The deposit is non-refundable in the event of cancellation. The following cancellation conditions also apply:
Cancellation conditions according to Article 1382 Swiss Civil Code (ZGB)
There is no right of withdrawal within the meaning of the Italian consumer protection code. Nevertheless, we grant you a right of withdrawal under the following cancellation conditions within the meaning of Article 1382 Swiss Civil Code (ZGB):
The reservation can be cancelled up to 30 days before the day of arrival at the latest without paying a cancellation fee. Only the deposit will be retained.
In the event of cancellation no later than 7 days before the day of arrival, 60% of the agreed total price is due, in the event of cancellation less than 7 days before the day of arrival, 80% of the agreed total price is due.
If the guest does not show up (“no show”) or if the guest departs early, the full amount for the entire booking period is due.
Please inform us in good time if you cannot make use of your holiday.
Holiday cancellation insurance
We recommend that you take out the “Roter Hahn Cancellation Protection” when you book your stay. This means that the cancellation fees can be covered and you can look forward to your holiday without any worries. Further information on the costs and the details of our cancellation insurance can be found here.
Raiffeisenkasse Vintl, Terento branch
Petriffer Karl and Mayr Monika Kieserhof
IBAN: IT 21S0829558959000301271431
You can pay your bill by bank transfer or in cash.